Return Process

1. Please Send an Email to " kyakusendo@gmail.com"  titled with Return + Your Order Number. Please specify the reason of your return.

2. We will send you a return address. Please carefully package our product in original condition and provide us the tracking number.

4. Once the package got returned to our warehouse in US, we will check the condition of the product and restock the item. 

5. Once all the above steps completes, we will start the refund process. 6. You will receive your refund in your purchasing card/paypal within 3-5 days.

Refund Policy

1. If you return because you receive damaged product, we will issue full refund including shipping cost.

2. If you return based on other reason than damaged goods, we will refund you the product price but we will

not cover the shipping fee. 

3. We will also charge 10% of the sales price as the restocking fee.

4. You will receive your refund in your purchasing card/paypal within 3-5 days.

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